Smarter Government

When Martin O'Malley served as mayor of Baltimore, Maryland, from 1999 to 2007 and then as the state's governor for two terms, he demanded accountability and results. To reduce violent crime, fix potholes, decrease absenteeism among city workers, and clean up the Chesapeake Bay, he adopted data- and analysis-based performance management systems such as CitiStat, StateStat, and BayStat to solve some tough problems and increase government transparency. The effort was a resounding success. Now O'Malley is sharing the methods, technologies, and leadership practices that worked well in Maryland in Smarter Government: How to Govern for Results in the Information Age.

Click on a chapter below to browse galleries of examples, exercises, and resources supporting the ideas and concepts presented in Smarter Government.