Leadership is an art. Politics is a game of timing, character, and chance. But effective governance is a science. And as a science, effective governance is subject to the universal laws of physics and math. Its choices and actions are subject to the measurements of cause and effect; its theories and practices are subject to peer review. And for a self-governing people, the by-products of effective public service are progress, legitimacy, and trust.
Browse this gallery of examples, exercises, and resources supporting the ideas and concepts presented in Chapter 13 of Smarter Government: How to Govern for Results in the Information Age.